Our membership started from a free phone call we offered in March 2020 and quickly grew organically. We had to scramble to formalize our branding, processes, and systems. It was like building the airplane while we were flying it.

So after a few years of establishing our membership we knew it was time to restructure things for sustainable growth and greater impact. We decided we needed to tighten up our processes and migrate to a better platform, all of which felt daunting.

We decided we needed help. We looked for a community growth expert with a proven track record of growing membership businesses. That's exactly what we found in Starlight.

She is a true expert when it comes to managing communities and how to handle all the challenges that come with running and scaling a membership business. Plus Starlight has a unique combination of technical skills, business acumen, and the soft skills related to psychology and communications required to lead people.

It's been a true pleasure working with Starlight.

She listened to our challenges and worked with us to map out a plan to uplevel our membership and migrate to a new platform.
She helped us navigate all the communications and gave us technical guidance on how to successfully migrate to our new membership platform.

Her expertise was integral to our successful migration and we are incredibly grateful for her expertise and support along the way.

Beyond her professionalism and expertise, Starlight is also a wonderful person.

She was so patient with us throughout the whole process and talked us through many difficult situations, which often felt like we were getting help from a trusted friend. Plus, she has a gift for making us laugh, which helped to lighten the mood even when things felt difficult.

After working with Starlight I'm so excited to continue growing our membership and implementing the myriad of wicked-smart strategies she gave us in the future.

If you are committed to growing your community/membership and have a chance to work with Starlight, don't hesitate! You'll be in great hands to grow your business.