Somehow the stars aligned and my partner stumbled upon Starlight after researching ways to get help to improve our membership. And I'm sure glad he did.

Working with Starlight has been stellar. Before the project started, I felt confused and overwhelmed on everything that needed to be done.

We already had a thriving membership but a lot of core pieces were missing. In order to grow, we knew we needed to put more systems in place. The thought of revamping things (on top of running our community and continuously marketing) felt daunting.

Enter Starlight...

Starlight knew what we needed. She had systems and frameworks in place to explain, step-by-step, exactly what we needed to do to get to where we wanted to go. Everything felt clear and easy to understand. Things were clearly documented and ready for us to fill-in. She had lots of visuals, which I appreciated that helped clear up my confusion.

What was great about working with Starlight was her unwavering presence, ability to listen, and how she explained things in ways that were easy to understand (she is a very captivating communicator!).

She's also a big-picture thinker which is exactly what I needed (I'm a details person). Without a doubt, she overdelivers in sharing brilliant ideas - many of which we've already implemented and can confirm that they are effective. There were times we fell behind with project deadlines and Starlight was very patient, flexible, and understanding.

But what I appreciate about her the most is her realness / human-ness. A lot of times I found myself overwhelmed and overthinking the details. She sensed this and calmly asked thoughtful questions to help me break through the overwhelm and get to the next step. What was so different about her is the way in which she did it - in a very loving, caring, and authentic manner. Like a best friend - not a contractor!

Fast forward to today, we finally reached the end of our project and, while I desperately need a vacation, I'm BEYOND EXCITED for what's to come for our community. We've leveled up in the most beautiful way - members are more engaged and seeing more results while our team feels a renewed sense of purpose.

Starlight helped us create a solid foundation that we can confidently and creatively build upon. For that I feel incredibly grateful. We for sure wouldn't be where we are without Starlight's expertise. We would hire her again in a heartbeat.